All about Industrial Technologies

Applied Industrial Technologies a large independent industrial distributor with headquarters in Cleveland, Ohio. The unit serves more than 3 million parts critical to the operations of original equipment manufacturing (OEM) and maintenance repair operations (MRO) customers in almost every industry. It represents more than 2,000 leading manufacturers and serves more than 156,000 customer accounts in various industries including mining, agriculture, utilities, textiles, food processing, chemical processing, pulp and paper.

Applied Industrial Technologies offers an assortment of services ranging from customized repair services and inventory management systems to technical training solutions and risky material handling, which supports customer beyond sourcing products. Its services also includes engineering, design and systems integration for industrial and fluid power applications, along with customized mechanical, fluid power shop services and fabricated rubber.

The products by Applied Industrial Technologies includes bearings, power transmission components, fluid power components and systems, tools, safety products, linear components, general maintenance and a variety of mill supply products. Further, it also provides services such as storeroom management and maintenance training needs.

The quality system of Applied is essentially built on the foundation of customer satisfaction with consistent focus on better performance. It strives to accomplish customer contentment through error-free service, superior products, punctuality, value-added technical assistance and conformity to requirements of customers.

The quality system of Applied Industrial Technologies is modeled according to the ISO 9001 requirements. It stretches across 70 locations, apart from the corporate headquarters and 6 distribution centers, officially certified to SO 9001:2000 by ABS Quality Evaluations, Inc. All the service centers of the establishment comply with the ISO 9001 Standard. Further the quality system is maintained continuously at all locations through the internal quality audit process.

The unit has established measurable quality objectives to ensure improved continual performance. It also has a competent evaluation method to improve and meet the objectives, and sets additional parameters for improvement.